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Business guide

A 25-point website checklist for manufacturers and exporters

Check trust signals, product pages, technical documents, RFQ flow, search and export readiness in one sitting.

Updated 30 October 2026 · EcommFusion

Industrial buyers rarely call the first supplier they find. They shortlist. A purchase manager, distributor or importer opens a few websites, checks whether each company looks real and capable, looks for the product details they need, and then decides who gets an RFQ. If your website makes that hard, the enquiry goes to someone else and you never find out.

This checklist covers what buyers look for, in the order they usually look. Go through it with your website open on a phone, because many buyers first see it there.

Download the printable checklist (PDF) ↗

1. Trust and first impression

  • The home page says what you make and for whom. One clear line such as “Manufacturer of [product range] for [industries]”, not a general welcome message.
  • Certifications are visible. Show approvals such as ISO or BIS where you hold them, with a link to the current certificate, instead of hiding them in a brochure.
  • Real photos of your plant, machines and testing. Stock images make a factory look like a trading office.
  • Facts buyers check: years in business, capacity, location and the industries you serve, all on one page.

2. Product and application pages

  • One page per product or product family, so a buyer can share a link with their team.
  • A specification table with grades, sizes, standards and packaging, using the details your team has approved.
  • Applications and industries for each product, so buyers searching by use case find you.
  • A clear next step on every product page: request a quote, ask for a sample or download the datasheet.

3. Technical documents

  • TDS, MSDS or datasheets linked from the product page where you are allowed to share them.
  • A current catalogue that downloads quickly and matches the website.
  • File names that make sense, such as product-grade-TDS.pdf, so the file is easy to find again in a buyer’s downloads folder.

4. The RFQ and enquiry flow

  • The form asks what sales needs: product, grade, approximate quantity, delivery location and contact details. Nothing more.
  • WhatsApp and phone are easy to find for buyers who prefer to talk first.
  • Every enquiry reaches a named person, not a shared inbox nobody owns.
  • A reply time is agreed and the buyer gets an acknowledgement straight away.

5. Search visibility

  • Pages are written around how buyers search: product name plus grade, application or location.
  • Your Google Business Profile is complete, with the right category, photos and website link.
  • Every page has its own title and description, and the site is connected to Google Search Console.

6. Speed and mobile

  • Pages load quickly on a phone connection. Large images and heavy sliders are the usual cause of slow pages.
  • Text is readable and buttons are easy to tap without zooming.
  • Tables scroll sideways on mobile instead of breaking the layout.

7. Export readiness

  • Units and standards international buyers use, alongside local ones where needed.
  • Shipping terms and documentation you can support, explained in plain language.
  • Contact options across time zones, such as email and a form, not phone only.

8. Follow-up

  • Every enquiry is tracked from source to quotation to order, so you know which channels bring real business.

How to score it

Give yourself one point for each item that is clearly true today. 21–25: your website is buyer-ready, so focus on getting more of the right visitors. 13–20: buyers are probably finding you but some leave before enquiring; fix the product pages and RFQ flow first. 0–12: the website is likely costing you shortlists; start with the home page message, one strong product page and a working enquiry form.

You don’t have to fix everything at once. Start with the product families you most want to sell, make those pages excellent, and expand from there.

EcommFusion’s Manufacturer Digital Presence starts at ₹45,000 for an agreed scope with up to 20 supplied products, an RFQ flow and SEO foundations.

Frequently asked questions

What should a manufacturer website include?

A clear statement of what you make and for which industries, real plant and product photos, certifications, one page per product family with a specification table, downloadable TDS or catalogues, and an RFQ form that asks for product, grade, quantity and delivery location.

Why do industrial buyers leave manufacturer websites?

Usually because they can’t quickly confirm that the company is real and capable, can’t find product specifications, or can’t see how to request a quote. A buyer comparing several suppliers moves on to the one that makes this easy.

How much does a manufacturer website cost in India?

It depends on the number of products, documents and integrations. EcommFusion’s Manufacturer Digital Presence starts at ₹45,000 for an agreed scope with up to 20 supplied products, an RFQ flow and SEO foundations.

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