Skip to content
ECOMMFUSION.
AI & WhatsApp automation

Give repetitive work a better workflow.

Start with one clear task: capture an enquiry, organise it, notify the right person and prepare the next step.

Is this the right fit?

Built for a clear business need.

01

Businesses missing lead follow-ups

We review your requirements before recommending a project scope.

02

Teams copying data between tools

We review your requirements before recommending a project scope.

03

Businesses with repetitive customer questions

We review your requirements before recommending a project scope.

Starting scope

What we can help you put in place.

  • One agreed workflow across your existing tools
  • Forms, Google Sheets or CRM connections
  • WhatsApp/API integration where appropriate
  • Testing, documentation and human handover
  • Optional managed support priced separately
Delivery focus

Keep the important details connected.

01

Lead handling

New enquiry → acknowledgement → qualification → CRM/Sheet → salesperson task.

02

Business workflows

Connect repetitive tasks and reduce manual copying across the tools your team uses.

03

Knowledge assistants

A scoped website or WhatsApp assistant based on approved business information, with a human handoff.

Example workflow

A lead comes in. Your team knows what to do next.

This is an example implementation sequence. Automated sending, platform permissions and each integration are agreed during setup.

01

Capture

Collect the enquiry and the relevant contact preferences.

02

Organise

Save the lead in your CRM or Sheet with source and next action.

03

Notify

Notify the assigned salesperson and create a follow-up task.

04

Respond

Use approved messages and provide a human handoff where needed.

WhatsApp automation uses the official Business Platform where required. Messaging permission, approved templates and provider policies are reviewed before sending. AI outputs need a defined fallback and human escalation.
How we work

Clear scope. A smooth handover.

You review the important decisions before we move to the next milestone.

01

Review

Understand your business, customers and the problem to solve.

02

Agree

Confirm deliverables, responsibilities, timeline and the quote.

03

Build & test

Review the design, check the experience and test enquiries.

04

Launch & support

Hand over access and agree the ongoing care you need.

Your questions

A few things worth knowing.

What is included?

The deliverables listed on this page describe a starting scope. Your written quote sets the final deliverables, exclusions, timeline and support responsibilities.

What is charged separately?

Third-party subscriptions, licences, infrastructure, ad spend and usage fees are separate unless the signed quote includes them.

How do we get started?

Share your business goal and current setup through the enquiry form or a free initial review. We agree the scope and payment milestones before work starts.

Related services

Connect the next part of the journey.

Start a conversation

Let’s find the right next step.

Tell us what you want to improve. We’ll start with a practical review and a clear scope.

WhatsApp us